Last Updated: January 2015

Your privacy is very important to us. 10Channels has established the following procedures to protect personal information you may provide in accordance with the following principles:

  1. Collecting and Sharing Personal Information.

    We ask for only the minimum necessary when we need information that personally identifies you (“Personal Information”). For example, 10Channels will sometimes ask for a service address or local zip code in order to determine and compare local video service providers who operate in your area. We may request an e-mail address for use as your user ID. We may also at times ask for optional demographic information, such as gender, education level, household composition, etc., the disclosure of which will be optional and used internally by 10Channels for marketing purposes. We use your Personal Information and email address for various purposes consistent with local and U.S. laws to occasionally inform you of new features, offers, price conversion deadlines, services, and product updates available from 10Channels. We may also collect some non-personally identifiable information when you visit our site, such as the type of browser you use, your operating system and the domain name of your Internet service provider. This information is only collected to ensure the best possible technical performance of our site. We may use this information to improve our site operations and enable us to better personalize your experience with 10Channels. We may also use the information in aggregate form to analyze 10Channels site usage, as well as to offer products, programs, updates or service information. 10Channels does not knowingly collect personal information from children, nor do we disclose your personal information to anyone else for any reason, unless you specifically request it.

  2. The Use of “Cookies.”

    10Channels may place a text file called a “cookie” within the browser file of your computer unless your computer setting directs us otherwise. This cookie itself contains no Personal Information about you. Its use allows 10Channels to relate your use of the 10Channels site or services to the information you have specifically and knowingly provided to 10Channels.

  3. Disclosure of Your Information.

    Except as otherwise set forth earlier in this section and/or in the 10Channels User Agreement, we do not share, rent or sell your Personal Information to any third party. We may, from time-to-time, send you information from third parties, but this is done without disclosing your Personal Information to them. You will always have the right to opt-out from receiving such described third party information.

    10Channels reserves the right to release current or past user information in the event that 10Channels believes that the use is being or has been used in violation of the User Agreement or other published company guidelines or to commit unlawful acts, if the information is subpoenaed, or if otherwise requested through legal or governmental processes. 10Channels cooperates with law enforcement agencies in identifying those who might be using 10Channels servers or services for illegal activities. By agreeing to the conditions of this Privacy Policy and the 10Channels’s User Agreement, you hereby consent to the disclosure of any records or communications to any third party when 10Channels, in its sole discretion, determines the disclosure to be appropriate.

    In the event that 10Channels is sold or acquired, in whole or in part (including, without limitation, as part of a bankruptcy proceeding), the person(s) or entity acquiring 10Channels and/or its assets may acquire your Personal Information.

  4. Your Consent.

    By using the 10Channels website and the services available to you on this site, you consent to our collection and use of your information as described above. If 10Channels decides to change its privacy policy, changes will be posted on this page so that you are always aware of and have access to our policies.

  5. Links.

    10Channels may provide links to other sites that might provide useful information and services related to your video experience. However, 10Channels is not responsible for the privacy policies of or any actions of third parties that control the activities of such third party sites. If you have issues with third parties, you should contact them directly or access their online policies for reliable information about their data collection methods.

  6. Take Reasonable Precautions.

    Please remember that whenever you voluntarily disclose personal information online, that information can sometimes be collected and used by others beyond our control. Therefore, should you post personal information online that is accessible to the public, you may receive messages from other parties over which we have no control. No data transmission over the Internet can be guaranteed as 100% secure. As a result, while 10Channels constantly tries to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us in relation to our services, and you do so at your own risk. Once 10Channels receives your transmission, we use all reasonable efforts to make sure of its security within our systems. Ultimately, you are responsible for maintaining the secrecy and security of your login information, passwords and any other personal information.

  7. Advertising.

    10Channels may use third-party advertising companies who might deliver ads when you visit our website. Such third-party advertising technology may use information derived from your visits to 10Channels to provide advertising within the 10Channels website and elsewhere. In addition, our advertisers may use other third-party advertising technology to target advertising on 10Channels websites or on other websites. In the course of advertisements being served to you, a unique third-party cookie or cookies may be placed within your browser. In addition, 10Channels may sometimes use beacons, provided by third-party advertising companies, to help manage and optimize online advertising operations. These beacons enable 10Channels to recognize a browser’s cookie when one visits this site, and to learn which banner ads brought users to our Web site.

©10Channels, Inc., last updated on January 31, 2015.